GETTING MY CHEVY CENTER CONSOLE LID TO WORK

Is this suppose to happen? Is there a lock on the console that I unknowingly brought on to lock while in the closed posture? How can this kind of a little thing be so irritating?! What to do besides contact or check out the dealership?We can't be held liable if a buyer chooses a subwoofer bigger than the specs offered for our sub box. Seller shipp